TRANSFORMATION TIMES. Issue No. 3 (22)

The news for the week:

• Marketing Director of a federal chain (non-food products): "We have resumed master classes and seminars for customers (so far in Moscow). This helps to increase customer loyalty - first, they get interesting information, and second, they buy what suits them, and as a result, they are more satisfied".
• General manager of a distribution company: "This year we have already launched a new wholesale internet portal, where customers can order a wide range of our products as well as those from other suppliers.
• Real estate agency: "Prices for new-build houses in Moscow have risen by around 17% in 2020, and in the Moscow region by almost 30%. Despite the fact that housing is almost twice cheaper in Moscow suburbs, the demand for new-build houses is higher in the capital".
• According to the forecast of the European Commission, the economic recovery in the European Union will go a little faster (3.7% this year and 3.9% next year), than previously assumed - a more serious growth is expected in the second half of 2021 (due to the vaccination and the easing of quarantine restrictions).
• In Lithuania, car sales have fallen sharply - in 2020, there were 45% fewer cars sold than in 2019.

World tips:

• Talent management is one of the hottest topics in HR
• People do not like changes. Especially in the workplace. Especially when it comes to technology. Here are 6 tips to help if you decide to implement new technology in your company

An archive of news and tips can be found here